Air New Zealand ACA Terminal – General Juan N. Álvarez International Airport

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Booking, Cancellation, Refund & Flight Change

Air New Zealand operates from Terminal 1 at the General Juan N. Álvarez International Airport (ACA), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Acapulco, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at ACA Terminal 1 is your trusted partner for international travel.

Air New Zealand ACA Terminal - General Juan N. Álvarez International Airport

What is the Air New Zealand ACA Terminal Address?

The ACA Airport terminal is located at:

Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico

General Juan N. Álvarez International Airport (ACA) Map

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How to Contact Air New Zealand Terminal in ACA?

For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s ACA customer service team at the provided information desk at Terminal 1.

General Juan N. Álvarez International Airport Phone Number+1-877-445-3112 /  52 744 446 5690
General Juan N. Álvarez International Airport AddressCarretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
Airport NameGeneral Juan N. Álvarez International Airport
Air New Zealand Airlines Contact Number00 64 9 357 3000
General Juan N. Álvarez International Airport CodeACA
Air New Zealand Airlines Ticket Counter Hours24/7
Air New Zealand Airlines ACA TerminalTerminal 1
TypeInternational
Air New Zealand Airlines Official Websitehttps://www.airnewzealand.com.sg/
Official YouTubehttps://www.youtube.com/c/airnz
Official Twitterhttps://twitter.com/flyairnz
Official Facebookhttps://www.facebook.com/airnewzealand
Official Instagramhttps://www.instagram.com/airnz/

Air New Zealand Terminal ACA Departures

Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.

Air New Zealand General Juan N. Álvarez International Airport Arrivals Terminal

Air New Zealand flights arrive at Terminal 1 of General Juan N. Álvarez International Airport (ACA). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.

Queries Handled by Air New Zealand General Juan N. Álvarez International Airport

Air New Zealand at General Juan N. Álvarez International Airport (ACA) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:

  • Flight Booking and Changes: ACA Airport Assistance with booking flights, modifying reservations, and upgrading seats.
  • ACA Airport Check-in Services: Help with online and in-person check-in processes.
  • ACA Airport Lost and Found: Support for locating lost items or reporting missing baggage.
  • General Juan N. Álvarez International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
  • Baggage Services: Information on baggage allowances, tracking, and claims.
  • General Juan N. Álvarez International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
  • ACA Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.

Facilities and Services Available at General Juan N. Álvarez International Airport for Air New Zealand

General Juan N. Álvarez International Airport Terminal 1 at ACA is equipped with a range of facilities to ensure a comfortable journey:

  • ACA Airport Free Wi-Fi: Stay connected while you wait.
  • Inflight Entertainment: Enjoy top-notch entertainment onboard.
  • General Juan N. Álvarez International Airport Charging Stations: Keep your devices powered up.
  • ACA Airport Special Assistance: Dedicated services for passengers with specific needs.
  • Dining Options: A variety of restaurants and cafes to satisfy your cravings.
  • Retail Shops: Browse through boutiques for last-minute shopping.
  • General Juan N. Álvarez International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion

Air New Zealand at ACA Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at General Juan N. Álvarez International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.

FAQs on Air New Zealand ACA Terminal – General Juan N. Álvarez International Airport

Here are the answers to your FAQs about Air New Zealand at General Juan N. Álvarez International Airport (ACA):

What terminal is Air New Zealand at General Juan N. Álvarez International Airport?
Air New Zealand operates from Terminal 1 at ACA.
What is the address of Air New Zealand ACA Terminal?
The address is Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico.
How early should I arrive at Air New Zealand Terminal at ACA?
It is recommended to arrive 3-4 hours before an international flight to allow sufficient time for check-in, security, and boarding.
What facilities are available at Air New Zealand ACA Terminal?
Facilities include:
Free Wi-Fi
ACA Airport Charging stations
Dining options
Retail shops
ACA Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at General Juan N. Álvarez International Airport?
Air New Zealand international arrivals land at ACA Airport Terminal 1, where passengers proceed through immigration and customs.
What phone number should I use for assistance at Air New Zealand ACA Airport Terminal?
For ACA Airport assistance, you can contact Air New Zealand at 1-800-262-1234.
Are there dining options available at Air New Zealand Terminal in ACA?
Yes, ACA Airport Terminal 1 offers a variety of dining options, including restaurants and cafes catering to different tastes and dietary preferences.
How do I find Air New Zealand terminal for departures at General Juan N. Álvarez International Airport?
Air New Zealand departures are from General Juan N. Álvarez International Airport Terminal 1. You can use the AirTrain or follow ACA airport signage to reach the terminal.
What queries are handled at Air New Zealand ACA Terminal?
Common queries include:
Flight bookings and changes
Check-in assistance
ACA Airport Lost and found
Baggage services
General Juan N. Álvarez International Airport Special assistance
ACA Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at ACA?
Yes, ACA Airport parking is available near Terminal 1. ACA offers both short-term and long-term parking options.

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