Air New Zealand CPT Terminal - Cape Town International Airport

When flying with Air New Zealand, your journey begins at the renowned Cape Town International Airport (CPT) in Cape Town. Operating from Terminal 1, Air New Zealand ensures a smooth and efficient travel experience for all passengers. Whether you’re arriving, departing, or connecting, the Air New Zealand CPT Terminal is equipped with top-notch facilities to cater to your needs.

Air New Zealand flights operate from Terminal 1 for both departures and arrivals. Passengers are advised to check the latest flight information and arrive at the terminal well in advance to ensure a seamless boarding process.

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What is the Air New Zealand CPT Terminal Address?

The Air New Zealand CPT Terminal is conveniently located at:

Matroosfontein, Cape Town, 7490, South Africa

Visit All: Air New Zealand Terminals

Cape Town International Airport (CPT) Map

How to Contact Air New Zealand Terminal in CPT?

The dedicated customer service team is available to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.

Airport Name	Cape Town International Airport
Cape Town International Airport Address	Matroosfontein, Cape Town, 7490, South Africa
Cape Town International Airport Phone Number	+1-877-445-3112 / 27 21 937 1200
Air New Zealand Contact Number	1 (800) 262-1234
Cape Town International Airport Code	CPT
Air New Zealand Ticket Counter Hours	24/7
Type	International
Air New Zealand CPT Terminal	Terminal 1
Air New Zealand Official Website	https://www.airnewzealand.com/
Official YouTube	https://www.youtube.com/user/airnewzealand
Official Twitter	https://x.com/flyairnz
Official Facebook	https://www.facebook.com/AirNewZealand
Official Instagram	https://www.instagram.com/airnz

Air New Zealand Terminal CPT Departures

Air New Zealand operates its departures from Terminal 1 at Cape Town International Airport (CPT). Passengers are advised to arrive at least 3 hours before their flight to complete check-in, security, and boarding procedures smoothly. The terminal offers a range of facilities, including free Wi-Fi, charging stations, lounges, and dining options, ensuring a comfortable pre-flight experience.

Air New Zealand Cape Town International Airport Arrivals Terminal

Air New Zealand operates its arrivals at Terminal 1 of Cape Town International Airport (CPT)2. Upon arrival, passengers proceed through immigration and customs before collecting their baggage at the designated carousel. The terminal is equipped with facilities such as charging stations, free Wi-Fi, and special assistance services to ensure a smooth experience.

Queries Handled by Air New Zealand Cape Town International Airport

The queries handled by Air New Zealand at Cape Town International Airport (CPT):

Query Category	Details
Terminal Information	Air New Zealand operates from Terminal 1 (T1) at CPT, alongside Star Alliance partners.
Air New Zealand Check-In Options	Cape Town International Airport Counter Check-In: Opens 3 hours before departure (T1). Online/Mobile Check-In: Available 24 hours pre-flight (recommended for seat selection).
Air New Zealand Baggage Policies	Strict weight/dimension limits (23kg max for Economy, 32kg for Premium/Business). Pre-purchase extra baggage online for discounts. Baggage claim at T1 arrivals.
Air New Zealand Flight Status Updates	Track via: Air New Zealand app/website. CPT flight status boards. SMS/email alerts (if subscribed).
Air New Zealand Boarding Procedures	Boarding starts 60 mins before departure. Priority order: Business Class, Elite members, then Economy.
Cape Town International Airport Special Assistance	Cape Town International Airport Wheelchair services, unaccompanied minors, and medical needs. Request at booking or via Air NZ’s contact center.
Visa/Immigration	Guidance for: New Zealand/Australia entry requirements. Transit visas (if connecting via AKL/SYD). ESTA for US departures.
Cape Town International Airport Lounges & Amenities	No Air NZ lounge at CPT. Eligible passengers (Business/Star Alliance Gold) can use Lufthansa Lounge (T1).
CPT Transfers & Connections	Inter-terminal: Use AirTrain (free) or shuttle buses. Minimum connection time: 2+ hours (international flights).
Cape Town International Airport Customer Support	Air NZ CPT Desk (T1, limited hours). 24/7 support: US hotline +1 800 262 1234 or website chat.

Facilities and Services Available at Cape Town International Airport for Air New Zealand

Air New Zealand takes pride in offering a comfortable and convenient experience at CPT Terminal 1. Here are some of the key facilities available:

- CPT Free Wi-Fi: Stay connected while waiting for your flight.

- Inflight Entertainment: Enjoy a variety of entertainment options onboard.

- CPT Charging Stations: Keep your devices powered up.

- CPT Lost and Found: Assistance for misplaced items.

- Cape Town International Airport Lounges: Relax in partner lounges, such as Lufthansa and Turkish Airlines lounges.

- Baggage Services: Efficient handling of checked and carry-on luggage.

- Cape Town International Airport Dining Options: A variety of food and beverage outlets to satisfy your cravings.

Final Words

Air New Zealand is committed to providing exceptional service and a memorable travel experience. From the moment you step into the CPT Terminal to the time you board your flight, every detail is designed to make your journey as comfortable and enjoyable as possible.

FAQs on Air New Zealand CPT Terminal – Cape Town International Airport

What terminal is Air New Zealand at Cape Town International Airport?

Air New Zealand operates from Terminal 1 at Cape Town International Airport.

What is the address of Air New Zealand CPT Terminal?

The terminal is located at: Matroosfontein, Cape Town, 7490, South Africa

How early should I arrive at Air New Zealand Terminal at CPT?

It is recommended to arrive at least 3 hours before departure to allow enough time for check-in, security, and boarding.

What facilities are available at Air New Zealand CPT Terminal?

Facilities include: Free Wi-Fi Charging stations Partner airline lounges (e.g., Lufthansa, Turkish Airlines lounges) Dining options Special assistance services Efficient baggage services Lost and found support

Where do Air New Zealand international arrivals land at Cape Town International Airport?

Air New Zealand international arrivals land at Terminal 1.

What phone number should I use for assistance at Air New Zealand CPT Airport Terminal?

For assistance, you can call 27 21 937 1200.

Are there dining options available at Air New Zealand Terminal in CPT?

Yes, Terminal 1 offers a range of dining options, including cafes, fast-food outlets, and sit-down restaurants to suit your preferences.

How do I find Air New Zealand terminal for departures at Cape Town International Airport?

Air New Zealand departures take place at Terminal 1. Follow airport signage or use the official CPT Airport map for guidance.

What queries are handled at Air New Zealand CPT Terminal?

The customer service team addresses various queries, including: Flight schedules and updates Baggage inquiries Special assistance requests Lost and found issues Booking modifications

Is there parking near Air New Zealand Terminal at CPT?

Yes, parking is available near Terminal 1. CPT Airport provides short-term and long-term parking options. Check the official parking guide for availability and rates.