Air New Zealand operates from Terminal 1 at the Cozumel International Airport (CZM), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Cozumel, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at CZM Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand CZM Terminal Address?
The CZM Airport terminal is located at:
Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico
Cozumel International Airport (CZM) Map
View All: Air New Zealand Terminal
How to Contact Air New Zealand Terminal in CZM?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s CZM customer service team at the provided information desk at Terminal 1.
Cozumel International Airport Phone Number | +1-877-445-3112 / 52 987 872 0832 |
Cozumel International Airport Address | Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico |
Airport Name | Cozumel International Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Cozumel International Airport Code | CZM |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines CZM Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal CZM Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Cozumel International Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Cozumel International Airport (CZM). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Cozumel International Airport
Air New Zealand at Cozumel International Airport (CZM) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: CZM Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- CZM Airport Check-in Services: Help with online and in-person check-in processes.
- CZM Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Cozumel International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Cozumel International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- CZM Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Cozumel International Airport for Air New Zealand
Cozumel International Airport Terminal 1 at CZM is equipped with a range of facilities to ensure a comfortable journey:
- CZM Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Cozumel International Airport Charging Stations: Keep your devices powered up.
- CZM Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Cozumel International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at CZM Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Cozumel International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand CZM Terminal – Cozumel International Airport
Here are the answers to your FAQs about Air New Zealand at Cozumel International Airport (CZM):
What terminal is Air New Zealand at Cozumel International Airport?
What is the address of Air New Zealand CZM Terminal?
How early should I arrive at Air New Zealand Terminal at CZM?
What facilities are available at Air New Zealand CZM Terminal?
Free Wi-Fi
CZM Airport Charging stations
Dining options
Retail shops
CZM Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Cozumel International Airport?
What phone number should I use for assistance at Air New Zealand CZM Airport Terminal?
Are there dining options available at Air New Zealand Terminal in CZM?
How do I find Air New Zealand terminal for departures at Cozumel International Airport?
What queries are handled at Air New Zealand CZM Terminal?
Flight bookings and changes
Check-in assistance
CZM Airport Lost and found
Baggage services
Cozumel International Airport Special assistance
CZM Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at CZM?
Air New Zealand Other Locations