+1-877-777-6741When flying with Air New Zealand, your journey begins at the renowned Düsseldorf Airport (DUS) in Düsseldorf. Operating from Terminal 1, Air New Zealand ensures a smooth and efficient travel experience for all passengers. Whether you’re arriving, departing, or connecting, the Air New Zealand DUS Terminal is equipped with top-notch facilities to cater to your needs.
Air New Zealand flights operate from Terminal 1 for both departures and arrivals. Passengers are advised to check the latest flight information and arrive at the terminal well in advance to ensure a seamless boarding process.
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What is the Air New Zealand DUS Terminal Address?
The Air New Zealand DUS Terminal is conveniently located at:
Flughafenstraße 120, 40474 Düsseldorf, Germany
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Düsseldorf Airport (DUS) Map
How to Contact Air New Zealand Terminal in DUS?
The dedicated customer service team is available to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.
| Airport Name | Düsseldorf Airport |
| Düsseldorf Airport Address | Flughafenstraße 120, 40474 Düsseldorf, Germany |
| Düsseldorf Airport Phone Number | +1-877-445-3112 / 49 211 421-0 |
| Air New Zealand Contact Number | 1 (800) 262-1234 |
| Düsseldorf Airport Code | DUS |
| Air New Zealand Ticket Counter Hours | 24/7 |
| Type | International |
| Air New Zealand DUS Terminal | Terminal 1 |
| Air New Zealand Official Website | https://www.airnewzealand.com/ |
| Official YouTube | https://www.youtube.com/user/airnewzealand |
| Official Twitter | https://x.com/flyairnz |
| Official Facebook | https://www.facebook.com/AirNewZealand |
| Official Instagram | https://www.instagram.com/airnz |
Air New Zealand Terminal DUS Departures
Air New Zealand operates its departures from Terminal 1 at Düsseldorf Airport (DUS). Passengers are advised to arrive at least 3 hours before their flight to complete check-in, security, and boarding procedures smoothly. The terminal offers a range of facilities, including free Wi-Fi, charging stations, lounges, and dining options, ensuring a comfortable pre-flight experience.
Air New Zealand Düsseldorf Airport Arrivals Terminal
Air New Zealand operates its arrivals at Terminal 1 of Düsseldorf Airport (DUS)2. Upon arrival, passengers proceed through immigration and customs before collecting their baggage at the designated carousel. The terminal is equipped with facilities such as charging stations, free Wi-Fi, and special assistance services to ensure a smooth experience.
Queries Handled by Air New Zealand Düsseldorf Airport
The queries handled by Air New Zealand at Düsseldorf Airport (DUS):
| Query Category | Details |
|---|---|
| Terminal Information | Air New Zealand operates from Terminal 1 (T1) at DUS, alongside Star Alliance partners. |
| Air New Zealand Check-In Options | Düsseldorf Airport Counter Check-In: Opens 3 hours before departure (T1). Online/Mobile Check-In: Available 24 hours pre-flight (recommended for seat selection). |
| Air New Zealand Baggage Policies | Strict weight/dimension limits (23kg max for Economy, 32kg for Premium/Business). Pre-purchase extra baggage online for discounts. Baggage claim at T1 arrivals. |
| Air New Zealand Flight Status Updates | Track via: Air New Zealand app/website. DUS flight status boards. SMS/email alerts (if subscribed). |
| Air New Zealand Boarding Procedures | Boarding starts 60 mins before departure. Priority order: Business Class, Elite members, then Economy. |
| Düsseldorf Airport Special Assistance | Düsseldorf Airport Wheelchair services, unaccompanied minors, and medical needs. Request at booking or via Air NZ’s contact center. |
| Visa/Immigration | Guidance for: New Zealand/Australia entry requirements. Transit visas (if connecting via AKL/SYD). ESTA for US departures. |
| Düsseldorf Airport Lounges & Amenities | No Air NZ lounge at DUS. Eligible passengers (Business/Star Alliance Gold) can use Lufthansa Lounge (T1). |
| DUS Transfers & Connections | Inter-terminal: Use AirTrain (free) or shuttle buses. Minimum connection time: 2+ hours (international flights). |
| Düsseldorf Airport Customer Support | Air NZ DUS Desk (T1, limited hours). 24/7 support: US hotline +1 800 262 1234 or website chat. |
Facilities and Services Available at Düsseldorf Airport for Air New Zealand
Air New Zealand takes pride in offering a comfortable and convenient experience at DUS Terminal 1. Here are some of the key facilities available:
- DUS Free Wi-Fi: Stay connected while waiting for your flight.
- Inflight Entertainment: Enjoy a variety of entertainment options onboard.
- DUS Charging Stations: Keep your devices powered up.
- DUS Lost and Found: Assistance for misplaced items.
- Düsseldorf Airport Lounges: Relax in partner lounges, such as Lufthansa and Turkish Airlines lounges.
- Baggage Services: Efficient handling of checked and carry-on luggage.
- Düsseldorf Airport Dining Options: A variety of food and beverage outlets to satisfy your cravings.
Final Words
Air New Zealand is committed to providing exceptional service and a memorable travel experience. From the moment you step into the DUS Terminal to the time you board your flight, every detail is designed to make your journey as comfortable and enjoyable as possible.
FAQs on Air New Zealand DUS Terminal – Düsseldorf Airport
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