Air New Zealand operates from Terminal 1 at the Hamburg Airport (HAM), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Hamburg, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at HAM Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand HAM Terminal Address?
The HAM Airport terminal is located at:
Flughafenstraße 1-3, 22335 Hamburg, Germany
Hamburg Airport (HAM) Map
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How to Contact Air New Zealand Terminal in HAM?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s HAM customer service team at the provided information desk at Terminal 1.
Hamburg Airport Phone Number | +1-877-445-3112 / 49 40 50750 |
Hamburg Airport Address | Flughafenstraße 1-3, 22335 Hamburg, Germany |
Airport Name | Hamburg Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Hamburg Airport Code | HAM |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines HAM Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal HAM Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Hamburg Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Hamburg Airport (HAM). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Hamburg Airport
Air New Zealand at Hamburg Airport (HAM) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: HAM Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- HAM Airport Check-in Services: Help with online and in-person check-in processes.
- HAM Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Hamburg Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Hamburg Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- HAM Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Hamburg Airport for Air New Zealand
Hamburg Airport Terminal 1 at HAM is equipped with a range of facilities to ensure a comfortable journey:
- HAM Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Hamburg Airport Charging Stations: Keep your devices powered up.
- HAM Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Hamburg Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at HAM Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Hamburg Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand HAM Terminal – Hamburg Airport
Here are the answers to your FAQs about Air New Zealand at Hamburg Airport (HAM):
What terminal is Air New Zealand at Hamburg Airport?
What is the address of Air New Zealand HAM Terminal?
How early should I arrive at Air New Zealand Terminal at HAM?
What facilities are available at Air New Zealand HAM Terminal?
Free Wi-Fi
HAM Airport Charging stations
Dining options
Retail shops
HAM Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Hamburg Airport?
What phone number should I use for assistance at Air New Zealand HAM Airport Terminal?
Are there dining options available at Air New Zealand Terminal in HAM?
How do I find Air New Zealand terminal for departures at Hamburg Airport?
What queries are handled at Air New Zealand HAM Terminal?
Flight bookings and changes
Check-in assistance
HAM Airport Lost and found
Baggage services
Hamburg Airport Special assistance
HAM Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at HAM?
Air New Zealand Other Locations