Air New Zealand operates from Terminal 1 at the Helsinki-Vantaa Airport (HEL), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Helsinki, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at HEL Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand HEL Terminal Address?
The HEL Airport terminal is located at:
Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport (HEL) Map
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How to Contact Air New Zealand Terminal in HEL?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s HEL customer service team at the provided information desk at Terminal 1.
Helsinki-Vantaa Airport Phone Number | +1-877-445-3112 / 358 20 7083000 |
Helsinki-Vantaa Airport Address | Lentäjänkuja 1, 01530 Vantaa, Finland |
Airport Name | Helsinki-Vantaa Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Helsinki-Vantaa Airport Code | HEL |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines HEL Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal HEL Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Helsinki-Vantaa Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Helsinki-Vantaa Airport (HEL). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Helsinki-Vantaa Airport
Air New Zealand at Helsinki-Vantaa Airport (HEL) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: HEL Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- HEL Airport Check-in Services: Help with online and in-person check-in processes.
- HEL Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Helsinki-Vantaa Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Helsinki-Vantaa Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- HEL Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Helsinki-Vantaa Airport for Air New Zealand
Helsinki-Vantaa Airport Terminal 1 at HEL is equipped with a range of facilities to ensure a comfortable journey:
- HEL Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Helsinki-Vantaa Airport Charging Stations: Keep your devices powered up.
- HEL Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Helsinki-Vantaa Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at HEL Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Helsinki-Vantaa Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand HEL Terminal – Helsinki-Vantaa Airport
Here are the answers to your FAQs about Air New Zealand at Helsinki-Vantaa Airport (HEL):
What terminal is Air New Zealand at Helsinki-Vantaa Airport?
What is the address of Air New Zealand HEL Terminal?
How early should I arrive at Air New Zealand Terminal at HEL?
What facilities are available at Air New Zealand HEL Terminal?
Free Wi-Fi
HEL Airport Charging stations
Dining options
Retail shops
HEL Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Helsinki-Vantaa Airport?
What phone number should I use for assistance at Air New Zealand HEL Airport Terminal?
Are there dining options available at Air New Zealand Terminal in HEL?
How do I find Air New Zealand terminal for departures at Helsinki-Vantaa Airport?
What queries are handled at Air New Zealand HEL Terminal?
Flight bookings and changes
Check-in assistance
HEL Airport Lost and found
Baggage services
Helsinki-Vantaa Airport Special assistance
HEL Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at HEL?
Air New Zealand Other Locations