Air New Zealand HEL Terminal - Helsinki-Vantaa Airport

When flying with Air New Zealand, your journey begins at the renowned Helsinki-Vantaa Airport (HEL) in Helsinki. Operating from Terminal 1, Air New Zealand ensures a smooth and efficient travel experience for all passengers. Whether you’re arriving, departing, or connecting, the Air New Zealand HEL Terminal is equipped with top-notch facilities to cater to your needs.

Air New Zealand flights operate from Terminal 1 for both departures and arrivals. Passengers are advised to check the latest flight information and arrive at the terminal well in advance to ensure a seamless boarding process.

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What is the Air New Zealand HEL Terminal Address?

The Air New Zealand HEL Terminal is conveniently located at:

Lentäjänkuja 1, 01530 Vantaa, Finland

Visit All: Air New Zealand Terminals

Helsinki-Vantaa Airport (HEL) Map

How to Contact Air New Zealand Terminal in HEL?

The dedicated customer service team is available to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.

Airport Name	Helsinki-Vantaa Airport
Helsinki-Vantaa Airport Address	Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport Phone Number	+1-877-445-3112 / 358 20 7083000
Air New Zealand Contact Number	1 (800) 262-1234
Helsinki-Vantaa Airport Code	HEL
Air New Zealand Ticket Counter Hours	24/7
Type	International
Air New Zealand HEL Terminal	Terminal 1
Air New Zealand Official Website	https://www.airnewzealand.com/
Official YouTube	https://www.youtube.com/user/airnewzealand
Official Twitter	https://x.com/flyairnz
Official Facebook	https://www.facebook.com/AirNewZealand
Official Instagram	https://www.instagram.com/airnz

Air New Zealand Terminal HEL Departures

Air New Zealand operates its departures from Terminal 1 at Helsinki-Vantaa Airport (HEL). Passengers are advised to arrive at least 3 hours before their flight to complete check-in, security, and boarding procedures smoothly. The terminal offers a range of facilities, including free Wi-Fi, charging stations, lounges, and dining options, ensuring a comfortable pre-flight experience.

Air New Zealand Helsinki-Vantaa Airport Arrivals Terminal

Air New Zealand operates its arrivals at Terminal 1 of Helsinki-Vantaa Airport (HEL)2. Upon arrival, passengers proceed through immigration and customs before collecting their baggage at the designated carousel. The terminal is equipped with facilities such as charging stations, free Wi-Fi, and special assistance services to ensure a smooth experience.

Queries Handled by Air New Zealand Helsinki-Vantaa Airport

The queries handled by Air New Zealand at Helsinki-Vantaa Airport (HEL):

Query Category	Details
Terminal Information	Air New Zealand operates from Terminal 1 (T1) at HEL, alongside Star Alliance partners.
Air New Zealand Check-In Options	Helsinki-Vantaa Airport Counter Check-In: Opens 3 hours before departure (T1). Online/Mobile Check-In: Available 24 hours pre-flight (recommended for seat selection).
Air New Zealand Baggage Policies	Strict weight/dimension limits (23kg max for Economy, 32kg for Premium/Business). Pre-purchase extra baggage online for discounts. Baggage claim at T1 arrivals.
Air New Zealand Flight Status Updates	Track via: Air New Zealand app/website. HEL flight status boards. SMS/email alerts (if subscribed).
Air New Zealand Boarding Procedures	Boarding starts 60 mins before departure. Priority order: Business Class, Elite members, then Economy.
Helsinki-Vantaa Airport Special Assistance	Helsinki-Vantaa Airport Wheelchair services, unaccompanied minors, and medical needs. Request at booking or via Air NZ’s contact center.
Visa/Immigration	Guidance for: New Zealand/Australia entry requirements. Transit visas (if connecting via AKL/SYD). ESTA for US departures.
Helsinki-Vantaa Airport Lounges & Amenities	No Air NZ lounge at HEL. Eligible passengers (Business/Star Alliance Gold) can use Lufthansa Lounge (T1).
HEL Transfers & Connections	Inter-terminal: Use AirTrain (free) or shuttle buses. Minimum connection time: 2+ hours (international flights).
Helsinki-Vantaa Airport Customer Support	Air NZ HEL Desk (T1, limited hours). 24/7 support: US hotline +1 800 262 1234 or website chat.

Facilities and Services Available at Helsinki-Vantaa Airport for Air New Zealand

Air New Zealand takes pride in offering a comfortable and convenient experience at HEL Terminal 1. Here are some of the key facilities available:

- HEL Free Wi-Fi: Stay connected while waiting for your flight.

- Inflight Entertainment: Enjoy a variety of entertainment options onboard.

- HEL Charging Stations: Keep your devices powered up.

- HEL Lost and Found: Assistance for misplaced items.

- Helsinki-Vantaa Airport Lounges: Relax in partner lounges, such as Lufthansa and Turkish Airlines lounges.

- Baggage Services: Efficient handling of checked and carry-on luggage.

- Helsinki-Vantaa Airport Dining Options: A variety of food and beverage outlets to satisfy your cravings.

Final Words

Air New Zealand is committed to providing exceptional service and a memorable travel experience. From the moment you step into the HEL Terminal to the time you board your flight, every detail is designed to make your journey as comfortable and enjoyable as possible.

FAQs on Air New Zealand HEL Terminal – Helsinki-Vantaa Airport

What terminal is Air New Zealand at Helsinki-Vantaa Airport?

Air New Zealand operates from Terminal 1 at Helsinki-Vantaa Airport.

What is the address of Air New Zealand HEL Terminal?

The terminal is located at: Lentäjänkuja 1, 01530 Vantaa, Finland

How early should I arrive at Air New Zealand Terminal at HEL?

It is recommended to arrive at least 3 hours before departure to allow enough time for check-in, security, and boarding.

What facilities are available at Air New Zealand HEL Terminal?

Facilities include: Free Wi-Fi Charging stations Partner airline lounges (e.g., Lufthansa, Turkish Airlines lounges) Dining options Special assistance services Efficient baggage services Lost and found support

Where do Air New Zealand international arrivals land at Helsinki-Vantaa Airport?

Air New Zealand international arrivals land at Terminal 1.

What phone number should I use for assistance at Air New Zealand HEL Airport Terminal?

For assistance, you can call 358 20 7083000.

Are there dining options available at Air New Zealand Terminal in HEL?

Yes, Terminal 1 offers a range of dining options, including cafes, fast-food outlets, and sit-down restaurants to suit your preferences.

How do I find Air New Zealand terminal for departures at Helsinki-Vantaa Airport?

Air New Zealand departures take place at Terminal 1. Follow airport signage or use the official HEL Airport map for guidance.

What queries are handled at Air New Zealand HEL Terminal?

The customer service team addresses various queries, including: Flight schedules and updates Baggage inquiries Special assistance requests Lost and found issues Booking modifications

Is there parking near Air New Zealand Terminal at HEL?

Yes, parking is available near Terminal 1. HEL Airport provides short-term and long-term parking options. Check the official parking guide for availability and rates.