When flying with Air New Zealand, your journey begins at the renowned Ellison Onizuka Kona International Airport (KOA) in Kona. Operating from Terminal 1, Air New Zealand ensures a smooth and efficient travel experience for all passengers. Whether you’re arriving, departing, or connecting, the Air New Zealand KOA Terminal is equipped with top-notch facilities to cater to your needs.

Air New Zealand flights operate from Terminal 1 for both departures and arrivals. Passengers are advised to check the latest flight information and arrive at the terminal well in advance to ensure a seamless boarding process.
Table of Contents
What is the Air New Zealand KOA Terminal Address?
The Air New Zealand KOA Terminal is conveniently located at:
73-200 Kupipi St, Kailua-Kona, HI 96740, American States
Visit All: Air New Zealand Terminals
Ellison Onizuka Kona International Airport (KOA) Map
How to Contact Air New Zealand Terminal in KOA?
The dedicated customer service team is available to handle a wide range of queries, including flight schedules, baggage services, and special assistance requests.
Airport Name | Ellison Onizuka Kona International Airport |
Ellison Onizuka Kona International Airport Address | 73-200 Kupipi St, Kailua-Kona, HI 96740, American States |
Ellison Onizuka Kona International Airport Phone Number | +1-877-445-3112 / 1 808-327-9520 |
Air New Zealand Contact Number | 1 (800) 262-1234 |
Ellison Onizuka Kona International Airport Code | KOA |
Air New Zealand Ticket Counter Hours | 24/7 |
Type | International |
Air New Zealand KOA Terminal | Terminal 1 |
Air New Zealand Official Website | https://www.airnewzealand.com/ |
Official YouTube | https://www.youtube.com/user/airnewzealand |
Official Twitter | https://x.com/flyairnz |
Official Facebook | https://www.facebook.com/AirNewZealand |
Official Instagram | https://www.instagram.com/airnz |
Air New Zealand Terminal KOA Departures
Air New Zealand operates its departures from Terminal 1 at Ellison Onizuka Kona International Airport (KOA). Passengers are advised to arrive at least 3 hours before their flight to complete check-in, security, and boarding procedures smoothly. The terminal offers a range of facilities, including free Wi-Fi, charging stations, lounges, and dining options, ensuring a comfortable pre-flight experience.
Air New Zealand Ellison Onizuka Kona International Airport Arrivals Terminal
Air New Zealand operates its arrivals at Terminal 1 of Ellison Onizuka Kona International Airport (KOA)2. Upon arrival, passengers proceed through immigration and customs before collecting their baggage at the designated carousel. The terminal is equipped with facilities such as charging stations, free Wi-Fi, and special assistance services to ensure a smooth experience.
Queries Handled by Air New Zealand Ellison Onizuka Kona International Airport
The queries handled by Air New Zealand at Ellison Onizuka Kona International Airport (KOA):
Query Category | Details |
---|---|
Terminal Information | Air New Zealand operates from Terminal 1 (T1) at KOA, alongside Star Alliance partners. |
Air New Zealand Check-In Options | Ellison Onizuka Kona International Airport Counter Check-In: Opens 3 hours before departure (T1). Online/Mobile Check-In: Available 24 hours pre-flight (recommended for seat selection). |
Air New Zealand Baggage Policies | Strict weight/dimension limits (23kg max for Economy, 32kg for Premium/Business). Pre-purchase extra baggage online for discounts. Baggage claim at T1 arrivals. |
Air New Zealand Flight Status Updates | Track via: Air New Zealand app/website. KOA flight status boards. SMS/email alerts (if subscribed). |
Air New Zealand Boarding Procedures | Boarding starts 60 mins before departure. Priority order: Business Class, Elite members, then Economy. |
Ellison Onizuka Kona International Airport Special Assistance | Ellison Onizuka Kona International Airport Wheelchair services, unaccompanied minors, and medical needs. Request at booking or via Air NZ’s contact center. |
Visa/Immigration | Guidance for: New Zealand/Australia entry requirements. Transit visas (if connecting via AKL/SYD). ESTA for US departures. |
Ellison Onizuka Kona International Airport Lounges & Amenities | No Air NZ lounge at KOA. Eligible passengers (Business/Star Alliance Gold) can use Lufthansa Lounge (T1). |
KOA Transfers & Connections | Inter-terminal: Use AirTrain (free) or shuttle buses. Minimum connection time: 2+ hours (international flights). |
Ellison Onizuka Kona International Airport Customer Support | Air NZ KOA Desk (T1, limited hours). 24/7 support: US hotline +1 800 262 1234 or website chat. |
Facilities and Services Available at Ellison Onizuka Kona International Airport for Air New Zealand
Air New Zealand takes pride in offering a comfortable and convenient experience at KOA Terminal 1. Here are some of the key facilities available:
- KOA Free Wi-Fi: Stay connected while waiting for your flight.
- Inflight Entertainment: Enjoy a variety of entertainment options onboard.
- KOA Charging Stations: Keep your devices powered up.
- KOA Lost and Found: Assistance for misplaced items.
- Ellison Onizuka Kona International Airport Lounges: Relax in partner lounges, such as Lufthansa and Turkish Airlines lounges.
- Baggage Services: Efficient handling of checked and carry-on luggage.
- Ellison Onizuka Kona International Airport Dining Options: A variety of food and beverage outlets to satisfy your cravings.
Final Words
Air New Zealand is committed to providing exceptional service and a memorable travel experience. From the moment you step into the KOA Terminal to the time you board your flight, every detail is designed to make your journey as comfortable and enjoyable as possible.
FAQs on Air New Zealand KOA Terminal – Ellison Onizuka Kona International Airport
What terminal is Air New Zealand at Ellison Onizuka Kona International Airport?
What is the address of Air New Zealand KOA Terminal?
How early should I arrive at Air New Zealand Terminal at KOA?
What facilities are available at Air New Zealand KOA Terminal?
Where do Air New Zealand international arrivals land at Ellison Onizuka Kona International Airport?
What phone number should I use for assistance at Air New Zealand KOA Airport Terminal?
Are there dining options available at Air New Zealand Terminal in KOA?
How do I find Air New Zealand terminal for departures at Ellison Onizuka Kona International Airport?
What queries are handled at Air New Zealand KOA Terminal?
Is there parking near Air New Zealand Terminal at KOA?
Air New Zealand Other Locations