Air New Zealand operates from Terminal 1 at the Lisbon Portela Airport (LIS), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Lisbon, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at LIS Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand LIS Terminal Address?
The LIS Airport terminal is located at:
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
Lisbon Portela Airport (LIS) Map
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How to Contact Air New Zealand Terminal in LIS?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s LIS customer service team at the provided information desk at Terminal 1.
Lisbon Portela Airport Phone Number | +1-877-445-3112 / 351 21 841 3500 |
Lisbon Portela Airport Address | Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal |
Airport Name | Lisbon Portela Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Lisbon Portela Airport Code | LIS |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines LIS Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal LIS Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Lisbon Portela Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Lisbon Portela Airport (LIS). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Lisbon Portela Airport
Air New Zealand at Lisbon Portela Airport (LIS) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: LIS Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- LIS Airport Check-in Services: Help with online and in-person check-in processes.
- LIS Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Lisbon Portela Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Lisbon Portela Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- LIS Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Lisbon Portela Airport for Air New Zealand
Lisbon Portela Airport Terminal 1 at LIS is equipped with a range of facilities to ensure a comfortable journey:
- LIS Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Lisbon Portela Airport Charging Stations: Keep your devices powered up.
- LIS Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Lisbon Portela Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at LIS Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Lisbon Portela Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand LIS Terminal – Lisbon Portela Airport
Here are the answers to your FAQs about Air New Zealand at Lisbon Portela Airport (LIS):
What terminal is Air New Zealand at Lisbon Portela Airport?
What is the address of Air New Zealand LIS Terminal?
How early should I arrive at Air New Zealand Terminal at LIS?
What facilities are available at Air New Zealand LIS Terminal?
Free Wi-Fi
LIS Airport Charging stations
Dining options
Retail shops
LIS Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Lisbon Portela Airport?
What phone number should I use for assistance at Air New Zealand LIS Airport Terminal?
Are there dining options available at Air New Zealand Terminal in LIS?
How do I find Air New Zealand terminal for departures at Lisbon Portela Airport?
What queries are handled at Air New Zealand LIS Terminal?
Flight bookings and changes
Check-in assistance
LIS Airport Lost and found
Baggage services
Lisbon Portela Airport Special assistance
LIS Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at LIS?
Air New Zealand Other Locations