Air New Zealand operates from Terminal 1 at the Mexico City International Airport (MEX), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Mexico City, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at MEX Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand MEX Terminal Address?
The MEX Airport terminal is located at:
Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
Mexico City International Airport (MEX) Map
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How to Contact Air New Zealand Terminal in MEX?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s MEX customer service team at the provided information desk at Terminal 1.
Mexico City International Airport Phone Number | +1-877-445-3112 / 52 55 2482 2400 |
Mexico City International Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico |
Airport Name | Mexico City International Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Mexico City International Airport Code | MEX |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines MEX Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal MEX Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Mexico City International Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Mexico City International Airport (MEX). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Mexico City International Airport
Air New Zealand at Mexico City International Airport (MEX) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: MEX Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- MEX Airport Check-in Services: Help with online and in-person check-in processes.
- MEX Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Mexico City International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Mexico City International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- MEX Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Mexico City International Airport for Air New Zealand
Mexico City International Airport Terminal 1 at MEX is equipped with a range of facilities to ensure a comfortable journey:
- MEX Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Mexico City International Airport Charging Stations: Keep your devices powered up.
- MEX Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Mexico City International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at MEX Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Mexico City International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand MEX Terminal – Mexico City International Airport
Here are the answers to your FAQs about Air New Zealand at Mexico City International Airport (MEX):
What terminal is Air New Zealand at Mexico City International Airport?
What is the address of Air New Zealand MEX Terminal?
How early should I arrive at Air New Zealand Terminal at MEX?
What facilities are available at Air New Zealand MEX Terminal?
Free Wi-Fi
MEX Airport Charging stations
Dining options
Retail shops
MEX Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Mexico City International Airport?
What phone number should I use for assistance at Air New Zealand MEX Airport Terminal?
Are there dining options available at Air New Zealand Terminal in MEX?
How do I find Air New Zealand terminal for departures at Mexico City International Airport?
What queries are handled at Air New Zealand MEX Terminal?
Flight bookings and changes
Check-in assistance
MEX Airport Lost and found
Baggage services
Mexico City International Airport Special assistance
MEX Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at MEX?
Air New Zealand Other Locations