Air New Zealand operates from Terminal 1 at the João Paulo II Airport (PDL), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Ponta Delgada, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at PDL Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand PDL Terminal Address?
The PDL Airport terminal is located at:
Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport (PDL) Map
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How to Contact Air New Zealand Terminal in PDL?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s PDL customer service team at the provided information desk at Terminal 1.
João Paulo II Airport Phone Number | +1-877-445-3112 / 351 296 205 400 |
João Paulo II Airport Address | Nordela, 9500-749 Ponta Delgada, Portugal |
Airport Name | João Paulo II Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
João Paulo II Airport Code | PDL |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines PDL Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal PDL Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand João Paulo II Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of João Paulo II Airport (PDL). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand João Paulo II Airport
Air New Zealand at João Paulo II Airport (PDL) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: PDL Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- PDL Airport Check-in Services: Help with online and in-person check-in processes.
- PDL Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- João Paulo II Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- João Paulo II Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- PDL Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at João Paulo II Airport for Air New Zealand
João Paulo II Airport Terminal 1 at PDL is equipped with a range of facilities to ensure a comfortable journey:
- PDL Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- João Paulo II Airport Charging Stations: Keep your devices powered up.
- PDL Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- João Paulo II Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at PDL Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at João Paulo II Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand PDL Terminal – João Paulo II Airport
Here are the answers to your FAQs about Air New Zealand at João Paulo II Airport (PDL):
What terminal is Air New Zealand at João Paulo II Airport?
What is the address of Air New Zealand PDL Terminal?
How early should I arrive at Air New Zealand Terminal at PDL?
What facilities are available at Air New Zealand PDL Terminal?
Free Wi-Fi
PDL Airport Charging stations
Dining options
Retail shops
PDL Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at João Paulo II Airport?
What phone number should I use for assistance at Air New Zealand PDL Airport Terminal?
Are there dining options available at Air New Zealand Terminal in PDL?
How do I find Air New Zealand terminal for departures at João Paulo II Airport?
What queries are handled at Air New Zealand PDL Terminal?
Flight bookings and changes
Check-in assistance
PDL Airport Lost and found
Baggage services
João Paulo II Airport Special assistance
PDL Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at PDL?
Air New Zealand Other Locations