Air New Zealand operates from Terminal 1 at the Beijing Capital International Airport (PEK), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Beijing, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at PEK Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand PEK Terminal Address?
The PEK Airport terminal is located at:
Shunyi District, Beijing, China
Beijing Capital International Airport (PEK) Map
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How to Contact Air New Zealand Terminal in PEK?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s PEK customer service team at the provided information desk at Terminal 1.
Beijing Capital International Airport Phone Number | +1-877-445-3112 / 86 10 96158 |
Beijing Capital International Airport Address | Shunyi District, Beijing, China |
Airport Name | Beijing Capital International Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Beijing Capital International Airport Code | PEK |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines PEK Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal PEK Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Beijing Capital International Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Beijing Capital International Airport (PEK). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Beijing Capital International Airport
Air New Zealand at Beijing Capital International Airport (PEK) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: PEK Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- PEK Airport Check-in Services: Help with online and in-person check-in processes.
- PEK Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Beijing Capital International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Beijing Capital International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- PEK Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Beijing Capital International Airport for Air New Zealand
Beijing Capital International Airport Terminal 1 at PEK is equipped with a range of facilities to ensure a comfortable journey:
- PEK Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Beijing Capital International Airport Charging Stations: Keep your devices powered up.
- PEK Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Beijing Capital International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at PEK Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Beijing Capital International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand PEK Terminal – Beijing Capital International Airport
Here are the answers to your FAQs about Air New Zealand at Beijing Capital International Airport (PEK):
What terminal is Air New Zealand at Beijing Capital International Airport?
What is the address of Air New Zealand PEK Terminal?
How early should I arrive at Air New Zealand Terminal at PEK?
What facilities are available at Air New Zealand PEK Terminal?
Free Wi-Fi
PEK Airport Charging stations
Dining options
Retail shops
PEK Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Beijing Capital International Airport?
What phone number should I use for assistance at Air New Zealand PEK Airport Terminal?
Are there dining options available at Air New Zealand Terminal in PEK?
How do I find Air New Zealand terminal for departures at Beijing Capital International Airport?
What queries are handled at Air New Zealand PEK Terminal?
Flight bookings and changes
Check-in assistance
PEK Airport Lost and found
Baggage services
Beijing Capital International Airport Special assistance
PEK Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at PEK?
Air New Zealand Other Locations