Air New Zealand operates from Terminal 1 at the Tocumen International Airport (PTY), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Panama City, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at PTY Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand PTY Terminal Address?
The PTY Airport terminal is located at:
Tocumen, Panama City, Panama
Tocumen International Airport (PTY) Map
View All: Air New Zealand Terminal
How to Contact Air New Zealand Terminal in PTY?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s PTY customer service team at the provided information desk at Terminal 1.
Tocumen International Airport Phone Number | +1-877-445-3112 / 507 238 2700 |
Tocumen International Airport Address | Tocumen, Panama City, Panama |
Airport Name | Tocumen International Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Tocumen International Airport Code | PTY |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines PTY Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal PTY Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Tocumen International Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Tocumen International Airport (PTY). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Tocumen International Airport
Air New Zealand at Tocumen International Airport (PTY) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: PTY Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- PTY Airport Check-in Services: Help with online and in-person check-in processes.
- PTY Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Tocumen International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Tocumen International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- PTY Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Tocumen International Airport for Air New Zealand
Tocumen International Airport Terminal 1 at PTY is equipped with a range of facilities to ensure a comfortable journey:
- PTY Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Tocumen International Airport Charging Stations: Keep your devices powered up.
- PTY Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Tocumen International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at PTY Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Tocumen International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand PTY Terminal – Tocumen International Airport
Here are the answers to your FAQs about Air New Zealand at Tocumen International Airport (PTY):
What terminal is Air New Zealand at Tocumen International Airport?
What is the address of Air New Zealand PTY Terminal?
How early should I arrive at Air New Zealand Terminal at PTY?
What facilities are available at Air New Zealand PTY Terminal?
Free Wi-Fi
PTY Airport Charging stations
Dining options
Retail shops
PTY Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Tocumen International Airport?
What phone number should I use for assistance at Air New Zealand PTY Airport Terminal?
Are there dining options available at Air New Zealand Terminal in PTY?
How do I find Air New Zealand terminal for departures at Tocumen International Airport?
What queries are handled at Air New Zealand PTY Terminal?
Flight bookings and changes
Check-in assistance
PTY Airport Lost and found
Baggage services
Tocumen International Airport Special assistance
PTY Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at PTY?
Air New Zealand Other Locations