Air New Zealand operates from Terminal 1 at the Shanghai Pudong International Airport (PVG), offering passengers a seamless travel experience infused with Kiwi hospitality. Whether you’re departing for New Zealand or arriving in Shanghai, Terminal 1 is your hub for Air New Zealand flights. From compassionate fares to premium upgrades, Air New Zealand combines convenience with world-class service. Whether you’re embarking on a journey to New Zealand or returning home, Air New Zealand at PVG Terminal 1 is your trusted partner for international travel.

What is the Air New Zealand PVG Terminal Address?
The PVG Airport terminal is located at:
S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China
Shanghai Pudong International Airport (PVG) Map
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How to Contact Air New Zealand Terminal in PVG?
For assistance with bookings, lost and found, or general queries, passengers can reach out to Air New Zealand’s PVG customer service team at the provided information desk at Terminal 1.
Shanghai Pudong International Airport Phone Number | +1-877-445-3112 / 86 21 96990 |
Shanghai Pudong International Airport Address | S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China |
Airport Name | Shanghai Pudong International Airport |
Air New Zealand Airlines Contact Number | 00 64 9 357 3000 |
Shanghai Pudong International Airport Code | PVG |
Air New Zealand Airlines Ticket Counter Hours | 24/7 |
Air New Zealand Airlines PVG Terminal | Terminal 1 |
Type | International |
Air New Zealand Airlines Official Website | https://www.airnewzealand.com.sg/ |
Official YouTube | https://www.youtube.com/c/airnz |
Official Twitter | https://twitter.com/flyairnz |
Official Facebook | https://www.facebook.com/airnewzealand |
Official Instagram | https://www.instagram.com/airnz/ |
Air New Zealand Terminal PVG Departures
Air New Zealand flights depart from at Terminal 1. Passengers can enjoy streamlined check-in procedures and efficient baggage handling services.
Air New Zealand Shanghai Pudong International Airport Arrivals Terminal
Air New Zealand flights arrive at Terminal 1 of Shanghai Pudong International Airport (PVG). Upon arrival, passengers can proceed through immigration and customs, and then collect their baggage from the designated carousel in the baggage claim area on Level 1.
Queries Handled by Air New Zealand Shanghai Pudong International Airport
Air New Zealand at Shanghai Pudong International Airport (PVG) handles a variety of passenger queries to ensure a smooth travel experience. Here are some of the common queries addressed:
- Flight Booking and Changes: PVG Airport Assistance with booking flights, modifying reservations, and upgrading seats.
- PVG Airport Check-in Services: Help with online and in-person check-in processes.
- PVG Airport Lost and Found: Support for locating lost items or reporting missing baggage.
- Shanghai Pudong International Airport Special Assistance: Services for passengers with disabilities or specific needs, including wheelchair aid.
- Baggage Services: Information on baggage allowances, tracking, and claims.
- Shanghai Pudong International Airport General Information: Guidance on terminal facilities, lounges, and airport navigation.
- PVG Airport Customer Support: Addressing concerns related to travel policies, cancellations, and refunds.
Facilities and Services Available at Shanghai Pudong International Airport for Air New Zealand
Shanghai Pudong International Airport Terminal 1 at PVG is equipped with a range of facilities to ensure a comfortable journey:
- PVG Airport Free Wi-Fi: Stay connected while you wait.
- Inflight Entertainment: Enjoy top-notch entertainment onboard.
- Shanghai Pudong International Airport Charging Stations: Keep your devices powered up.
- PVG Airport Special Assistance: Dedicated services for passengers with specific needs.
- Dining Options: A variety of restaurants and cafes to satisfy your cravings.
- Retail Shops: Browse through boutiques for last-minute shopping.
- Shanghai Pudong International Airport Lounges: Exclusive access for eligible passengers to relax before their flight.
In Conclusion
Air New Zealand at PVG Terminal 1 provides passengers with a seamless travel experience, marked by excellent customer service, modern facilities, and convenience. With a prime location at Shanghai Pudong International Airport and accessible customer support, it is dedicated to addressing passenger needs—from flight bookings to baggage services and special assistance.
FAQs on Air New Zealand PVG Terminal – Shanghai Pudong International Airport
Here are the answers to your FAQs about Air New Zealand at Shanghai Pudong International Airport (PVG):
What terminal is Air New Zealand at Shanghai Pudong International Airport?
What is the address of Air New Zealand PVG Terminal?
How early should I arrive at Air New Zealand Terminal at PVG?
What facilities are available at Air New Zealand PVG Terminal?
Free Wi-Fi
PVG Airport Charging stations
Dining options
Retail shops
PVG Airport Lounges for eligible passengers
Special assistance services
Where do Air New Zealand international arrivals land at Shanghai Pudong International Airport?
What phone number should I use for assistance at Air New Zealand PVG Airport Terminal?
Are there dining options available at Air New Zealand Terminal in PVG?
How do I find Air New Zealand terminal for departures at Shanghai Pudong International Airport?
What queries are handled at Air New Zealand PVG Terminal?
Flight bookings and changes
Check-in assistance
PVG Airport Lost and found
Baggage services
Shanghai Pudong International Airport Special assistance
PVG Airport General information about facilities and services
Is there parking near Air New Zealand Terminal at PVG?
Air New Zealand Other Locations