Flying can be stressful, especially when your child is traveling alone. Fortunately, Ethiopian Airlines offers a reliable Unaccompanied Minor (UM) service to ensure that young travelers are safe, supervised, and supported from departure to arrival. Whether your child is flying to visit family or attending a school event abroad, this page will help you understand the full scope of the Ethiopian Airlines Unaccompanied Minor Policy covering age rules, booking steps, service fees, required documents, and practical tips to help you feel confident every step of the way.

Table of Contents
What is the Ethiopian Airlines Unaccompanied Minor Service?
Service Aspect | Details |
Age Requirement | Mandatory for children 5-11 years traveling alone (12-17 years optional) |
Booking Process | Must be arranged at least 48 hours before flight via office/phone |
Service Fee | $50-$150 per sector (varies by route) – paid at airport check-in |
Required Documents | 1. Birth certificate2. Parent/guardian ID3. Completed UM form4. Contact info for pickup/drop-off persons |
Check-In Requirements | 1. Arrive 3 hours pre-flight2. Escort must stay until flight departs3. Photo ID required for all parties |
In-Flight Care | Dedicated crew supervision Priority boarding Special meal options available |
Post-Flight Protocol | Child released only to authorized person with matching ID at destination |
Restrictions | Not available on codeshare/partner flights No connections >4 hours |
Age Rule for Ethiopian Airlines Unaccompanied Minor
According to the Ethiopian Airlines Unaccompanied Minor Policy, unaccompanied minors are classified based on age, with varying requirements depending on the child’s age and the type of flight (domestic, international, or codeshare).
Age Range | Allowed to Fly Alone? | UM Service Required? |
Under 5 | Not Allowed | Not Applicable |
5–11 years | Yes | Mandatory |
12–17 years | Yes | Optional |
Note: Ethiopian Airlines treats passengers under 12 years old as unaccompanied minors by default. For older children (12–17), the UM service is optional but may be advisable if your child needs assistance during travel.
Ethiopian Airlines Unaccompanied Minor Service Fees
The cost of Ethiopian Airlines Unaccompanied Minor Policy service varies depending on the route and whether escort service is requested. Here’s a breakdown for both international and domestic routes:
International Flights
Route | Ages 5–11 (Mandatory) | Ages 12–17 (Optional) | Escort Service (If Requested) |
Africa / Middle East | $100 per sector | $100 per sector | One-way adult fare |
Europe | $125 per sector | $125 per sector | One-way adult fare |
Asia | $150 per sector | $150 per sector | One-way adult fare |
North & Latin America | $175 per sector | $175 per sector | One-way adult fare |
Domestic Flights (Within Ethiopia)
Age Range | Service Fee (ETB) | Escort Option |
5–11 years | 500 ETB per sector | Optional (for extra charge) |
12–17 years | 500 ETB per sector | Optional |
Important Travel Guidelines for Ethiopian Airlines Unaccompanied Minors
Traveling as an unaccompanied minor comes with a unique set of responsibilities and expectations. Here’s what you need to know before your child boards their flight:
What’s Included in the Unaccompanied Minor Service
Service Feature | Description |
Check-in and Boarding Assistance | Help with luggage, boarding pass, and airline formalities |
Escort Through Security | Child is escorted through security to the departure gate |
Inflight Monitoring | Cabin crew ensures the child’s safety and comfort during the flight |
Supervision During Layovers or Connections | Airline staff supervises the child during any stopovers or transfer points |
Arrival Handover | Child is handed over only to the authorized adult listed in UM documentation |
What’s Not Allowed
Restriction | Explanation |
---|---|
Children Under 5 | Not permitted to travel alone under any circumstances |
UM Service on Codeshare Flights | Not available for flights operated by other airlines (including codeshare legs) |
Connecting Flights with Other Airlines | Requires separate arrangements with the other carrier |
Additional Notes for Parents & Guardians
Note | Details |
Optional for Ages 12–17 | UM service is not required, but can be requested by parents |
Medical Considerations | Children with special medical needs must get pre-approval from the airline |
Accurate Guardian Information | Drop-off and pickup adults must match what’s on the UM form exactly |
Paperwork Required for Ethiopian Airlines Unaccompanied Minor Travel
Proper documentation is essential to ensure your child can travel without delays or complications. Ethiopian Airlines requires the following paperwork for all unaccompanied minors:
Required Documents Checklist:
Document | Details |
Unaccompanied Minor (UM) Form | Must be completed by the parent/guardian with accurate pickup and drop-off information. Provided at booking or airport. |
Valid Passport or National ID | Required for both domestic and international travel (passport for international flights). |
Visa or Entry Permit (if applicable) | For international travel, ensure the child has all necessary visas for entry. |
Flight Itinerary | A printed copy of the ticket and travel route should be carried by the child. |
Authorization Letter (if needed) | Some countries may require a signed letter of consent from both parents/legal guardians. |
Contact Details for Pickup & Drop-off | Full names, phone numbers, and ID numbers of the adults at both ends of the journey. |
Medical Instructions (if any) | Include any necessary medical forms or prescriptions for onboard use. |
Tip: Make 2–3 photocopies of all documents—one for the airline, one for the child, and one for you.
Check Here: Cathay Pacific Unaccompanied Minor Policy
How to Contact Ethiopian Airlines for Unaccompanied Minor Assistance?
If you need to book the UM service, ask a question, or make special arrangements, here’s how you can reach Ethiopian Airlines:
Phone Support | Call the Ethiopian Airlines customer service center directly for immediate assistance. Phone Number: +251 11 617 9900 |
Email Support | For non-urgent inquiries or to submit documents like UM forms, you can email: Email: customerrelations@ethiopianairlines.com |
Visit a Local Office | You can also visit the nearest Ethiopian Airlines ticket office for in-person support. |
Official Website | For general information or to download the Unaccompanied Minor form Visit: www.ethiopianairlines.com |
Tip: It’s best to contact the airline at least 48 hours before the flight if you’re requesting UM service, especially for international or long-haul travel.
Tips to Prepare Your Child for Solo Travel
- Pack Smart: Keep essentials like snacks, a water bottle, and any medication in your child’s carry-on.
- Include Documentation: Your child should carry a copy of their ticket, passport, UM form, and emergency contacts.
- Explain the Journey: Make sure your child knows what to expect—who will accompany them, what security is like, and who’s meeting them at the destination.
- Dress Comfortably: Avoid complicated outfits or accessories. Comfort matters on long flights.
- Label Everything: Luggage, backpacks, and even clothing tags should include your child’s name and contact information.
Final Thoughts
Ethiopian Airlines Unaccompanied Minor Policy has established a dependable and structured system to manage young solo travelers. With attentive staff, clear protocols, and well-defined procedures, parents can feel secure about their child’s journey. Whether your child is flying across Ethiopia or halfway around the world, using the Unaccompanied Minor service ensures they’re not alone, even when they’re flying solo.
FAQs on Ethiopian Airlines Unaccompanied Minor Service
What is the Ethiopian Airlines Unaccompanied Minor Service?
Ethiopian Airlines provides special assistance for children traveling alone, ensuring their safety and comfort throughout the journey.
What age group qualifies as an unaccompanied minor?
Children aged 5 to 11 years traveling alone are considered unaccompanied minors and require mandatory escort service. Youth aged 12 to 17 years can also be classified as unaccompanied minors if special attention is requested.
Are children under 5 years allowed to travel alone?
No, Ethiopian Airlines does not accept unaccompanied minors under the age of 5 years on any of its flights.
Is an escort service mandatory for all unaccompanied minors?
Escort service is mandatory for children aged 5 to 11 years on codeshare flights but optional on Ethiopian-operated flights. For minors aged 12 to 17 years, escort service is optional.
What documents are required for an unaccompanied minor?
Parents or guardians must complete an Unaccompanied Minor Form, providing contact details of responsible persons at the origin, transfer point (if applicable), and destination.
What are the fees for the Unaccompanied Minor Service?
Fees vary based on the route. For example, on international routes, the service fee for minors aged 5 to 11 years is $100 per sector, while for minors aged 12 to 17 years, it is $100 if special attention is required.
Can unaccompanied minors travel on codeshare flights?
Yes, but additional formalities and fees apply. Parents/guardians must finalize the unaccompanied minor formalities with the other airline involved in the journey.
What happens if no one is available to receive the child at the transfer point?
Ethiopian Airlines can assist in arranging a suitable custodian for minors aged 12 and above, but the airline does not accept liability for this arrangement.
Are there any restrictions on unaccompanied minors traveling internationally?
Yes, unaccompanied minors must comply with immigration and security regulations of the departure and arrival countries. Additional documentation may be required.
How can parents book the Unaccompanied Minor Service?
Parents or guardians must request the service at the time of booking and ensure all necessary forms and fees are completed before ticket issuance.