Scandinavian Airlines (SAS) operates out of Terminal 1 at Greater Rochester International Airport (ROC) in Rochester. Whether you’re arriving, departing, or need assistance, this guide will provide all the essential details about the SAS ROC Terminal, including its address, contact information, facilities, and services

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What is the SAS ROC Terminal Address?
SAS Scandinavian operates from Terminal 1 at Greater Rochester International Airport (ROC). The official address is:
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
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How to Contact SAS Terminal in ROC?
For inquiries, passengers can contact the SAS terminal at:
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport | Airport Name |
SAS Airlines Contact Number | 1 (800) 221-2350 |
Greater Rochester International Airport Code | ROC |
SAS Airlines Ticket Counter Hours | 24/7 |
Type | International |
SAS Airlines ROC Terminal | Terminal 1 |
SAS Airlines Official Website | https://www.flysas.com/us-en/ |
Official YouTube | https://www.youtube.com/user/flysas |
Official Twitter | https://x.com/sas |
Official Facebook | https://www.facebook.com/SAS/ |
Official Instagram | https://www.instagram.com/flysas/ |
SAS Terminal ROC Departures
Passengers flying with SAS Scandinavian can check their flight status, departure times, and gate information on the official SAS Scandinavian website or ROC Airport’s departure page.
SAS Greater Rochester International Airport Arrivals Terminal
SAS flights typically arrive at Terminal 4 at Greater Rochester International Airport (ROC). If you’re expecting an arrival, you might want to check the flight status for real-time updates on delays, gate assignments, and other details1. Hope that helps!
Queries Handled by SAS Greater Rochester International Airport
SAS at Greater Rochester International Airport (ROC) handles a variety of passenger and cargo-related queries. Here are some of the key services they provide:
- Greater Rochester International Airport Flight Services: Booking, cancellations, flight changes, check-in, seat upgrades, and TSA PreCheck assistance.
- ROC Baggage Services: Lost and found, baggage claims, and special handling for valuables, live animals, human remains, and perishable goods.
- Customer Support: Assistance with travel plans, ongoing discounts, and exclusive deals.
- Cargo Handling: Special handling for pharmaceuticals, dangerous goods, heavy items, and active containers.
- ROC Airport Facilities: Currency exchange, lounges, restaurants, handicap services, play areas, baggage storage, charging stations, and duty-free shopping.
Facilities and Services Available at Greater Rochester International Airport for SAS
SAS passengers at Greater Rochester International Airport (ROC) can access a variety of facilities and services to ensure a smooth travel experience. Here are some key amenities available:
- ROC Lounges: SAS passengers flying Business Class or SAS Plus can access the Air France Lounge at Terminal 1.
- Check-in & Security: Priority check-in, baggage drop, and Fast Track Security for eligible passengers.
- Duty-Free Shopping: A range of duty-free stores offering luxury goods, electronics, and travel essentials.
- Greater Rochester International Airport Dining & Cafes: Restaurants, cafes, and bars serving international cuisine.
- ROC Wi-Fi & Charging Stations: Free 24/7 Wi-Fi and charging stations throughout the terminal.
- Currency Exchange & ATMs: Convenient locations for currency exchange and ATM services.
- Special Assistance: Services for passengers with disabilities, including wheelchair assistance.
- Greater Rochester International Airport Baggage Services: Lost & found, baggage storage, and priority baggage handling.
- ROC Car Rentals & Transport Links: Easy access to rental car services and public transport options.
Conclusion
SAS ensures a smooth journey for travelers flying through Greater Rochester International Airport, offering premium services and efficient operations. Whether you’re departing or arriving, Terminal 1 provides all the necessary facilities to enhance your travel experience.
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