Scandinavian Airlines (SAS) operates out of Terminal 1 at Tulum Airport (TUY) in Tulum, Quintana Roo. Whether you’re arriving, departing, or need assistance, this guide will provide all the essential details about the SAS TUY Terminal, including its address, contact information, facilities, and services

Table of Contents
What is the SAS TUY Terminal Address?
SAS Scandinavian operates from Terminal 1 at Tulum Airport (TUY). The official address is:
Tulum, Quintana Roo, Mexico
Tulum Airport (TUY) Map
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How to Contact SAS Terminal in TUY?
For inquiries, passengers can contact the SAS terminal at:
Tulum Airport Phone Number | +1-877-445-3112 / 52 1 984 871 2007 |
Tulum Airport Address | Tulum, Quintana Roo, Mexico |
Tulum Airport | Airport Name |
SAS Airlines Contact Number | 1 (800) 221-2350 |
Tulum Airport Code | TUY |
SAS Airlines Ticket Counter Hours | 24/7 |
Type | International |
SAS Airlines TUY Terminal | Terminal 1 |
SAS Airlines Official Website | https://www.flysas.com/us-en/ |
Official YouTube | https://www.youtube.com/user/flysas |
Official Twitter | https://x.com/sas |
Official Facebook | https://www.facebook.com/SAS/ |
Official Instagram | https://www.instagram.com/flysas/ |
SAS Terminal TUY Departures
Passengers flying with SAS Scandinavian can check their flight status, departure times, and gate information on the official SAS Scandinavian website or TUY Airport’s departure page.
SAS Tulum Airport Arrivals Terminal
SAS flights typically arrive at Terminal 4 at Tulum Airport (TUY). If you’re expecting an arrival, you might want to check the flight status for real-time updates on delays, gate assignments, and other details1. Hope that helps!
Queries Handled by SAS Tulum Airport
SAS at Tulum Airport (TUY) handles a variety of passenger and cargo-related queries. Here are some of the key services they provide:
- Tulum Airport Flight Services: Booking, cancellations, flight changes, check-in, seat upgrades, and TSA PreCheck assistance.
- TUY Baggage Services: Lost and found, baggage claims, and special handling for valuables, live animals, human remains, and perishable goods.
- Customer Support: Assistance with travel plans, ongoing discounts, and exclusive deals.
- Cargo Handling: Special handling for pharmaceuticals, dangerous goods, heavy items, and active containers.
- TUY Airport Facilities: Currency exchange, lounges, restaurants, handicap services, play areas, baggage storage, charging stations, and duty-free shopping.
Facilities and Services Available at Tulum Airport for SAS
SAS passengers at Tulum Airport (TUY) can access a variety of facilities and services to ensure a smooth travel experience. Here are some key amenities available:
- TUY Lounges: SAS passengers flying Business Class or SAS Plus can access the Air France Lounge at Terminal 1.
- Check-in & Security: Priority check-in, baggage drop, and Fast Track Security for eligible passengers.
- Duty-Free Shopping: A range of duty-free stores offering luxury goods, electronics, and travel essentials.
- Tulum Airport Dining & Cafes: Restaurants, cafes, and bars serving international cuisine.
- TUY Wi-Fi & Charging Stations: Free 24/7 Wi-Fi and charging stations throughout the terminal.
- Currency Exchange & ATMs: Convenient locations for currency exchange and ATM services.
- Special Assistance: Services for passengers with disabilities, including wheelchair assistance.
- Tulum Airport Baggage Services: Lost & found, baggage storage, and priority baggage handling.
- TUY Car Rentals & Transport Links: Easy access to rental car services and public transport options.
Conclusion
SAS ensures a smooth journey for travelers flying through Tulum Airport, offering premium services and efficient operations. Whether you’re departing or arriving, Terminal 1 provides all the necessary facilities to enhance your travel experience.
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